Microsoft Copilot Studio
Design your own generative AI assistant and customise it for your business.
The low-code platform that allows us to create, customise, and connect intelligent conversational assistants (Copilots) tailored to the specific needs of your company.
Your solution
Create effective custom agents
With this solution, we design generative AI assistants trained with your own data, connected to your systems (ERP, CRM, intranet, document databases, etc.) and accessible from multiple channels such as Teams, the web, apps or internal portals.
What can you do with Microsoft Copilot Studio?
Real-world use cases
Automated customer service: A Copilot that responds to frequently asked questions, order tracking, or complaints.
Internal support for employees: Assistants for HR, IT, or Finance who resolve queries, manage requests, or guide processes.
Training or onboarding assistants: Copilots who accompany new employees step by step with resources, guides, and recommendations.
Enquiries about corporate documents: Search and respond in natural language about manuals, internal policies or regulations.
Why create your Copilot with EQM?
We are experts in implementing Microsoft business solutions, which allows us to combine technological capabilities with in-depth knowledge of business processes.
In Microsoft solutions, AI, and business process automation.
To integrate the assistant with your existing platforms: ERP, CRM, intranet, document database, etc.
From conversational design to activation, deployment, and user training.
What can we do for you?
Use case analysis and functional design of your Copilot
We identify opportunities and design the assistant based on your key processes and data.
Multi-channel configuration, integration, and publishing
We create your Copilot Studio connected to your internal systems and available to employees, customers, or partners.
Training and ongoing support
We train your team to manage and develop your Copilot, and we accompany you throughout its adoption.
Frequently Asked Questions
The most common questions we receive from companies in your sector about this solution
What is Microsoft Copilot Studio?
It is a platform that enables the creation of custom virtual assistants based on artificial intelligence. It facilitates the development of copilots tailored to specific business needs without the need for advanced programming.
What is the purpose of implementing Copilot Studio in a company?
It allows for the automation of customer service, improvement of internal support, and optimisation of processes through intelligent assistants. This reduces operational costs and enhances the user experience.
What advantages does it offer over traditional chatbots?
It provides a higher capacity for understanding thanks to generative AI. Copilots can maintain more natural conversations, adapt to context, and offer more precise answers.
Can it be integrated with existing systems?
Yes, Copilot Studio integrates with Dynamics 365, Microsoft 365, and other applications, allowing access to business data and providing contextualised responses.
What impact does it have on operational efficiency?
It reduces the workload on support and service, automates repetitive tasks, and improves the speed of query resolution, thereby increasing overall productivity.
Bring your own AI assistant to life with Microsoft Copilot Studio and EQM.
At EQM, we help you create truly useful intelligent assistants, connected to your business reality and focused on improving the user experience, automating tasks, and providing faster and more accurate responses.
Request a free, no-obligation consultation and discover how to design a Copilot tailored to your organisation.
Would you like to hear from companies that have already created their own assistant with Copilot Studio and EQM? We can put you in touch with them so you can learn about their real-world experience.
Everything you need
You can fill out the following form to request more information, a demonstration of our solutions, or to contact an expert.
